Supervision and monitoring

We aim through our supervision and monitoring to help those entities we regulate to:

  • Improve their standards
  • Ensure clients have a positive outcome
  • Enable us to concentrate on the true risks to the public

You will need to provide information to maintain your authorisation and enable us to report any required regulatory information. The following sections provide some guidance on this.

Our Relationship Officer will help guide you in the management of risks by providing ongoing guidance and support. There may be times when you will need structured support to resolve a risk and the following graphic shows how that might work.

In five simple steps, we will...



Carry out supervision activity



Review the information and documents you provide



Provide you with feedback and advise on any actions required



Advise when current supervision activity complete or if we are taking further regulatory action




Confirm your compliance with the activity or what will happen next

If you need help with any of the supervisory activities in this section, please seek clarification from CILEx Regulation.