We aim to keep within the following timescales:
- We acknowledge your correspondence within two working days and aim to respond substantively within 10 working days
- You and the complainant (if there is one) will be given 14 calendar days to respond to requests for information
- We aim to refer a case to the Professional Conduct Panel within six months of the complaint
- The Disciplinary Tribunal (DT) will aim to hear cases within six months of a referral to it
Withdrawal of a complaint
A complainant (if there is one) may withdraw their complaint at any time. If a complainant fails to engage with the investigation a decision will be made as to whether we pursue the complaint against you in the absence of the original complainant.