If you are unhappy about how we have dealt with you, or handled your report, you can complain about us under our Service Complaints Policy. For example, if you think we have taken too long to deal with a report you have raised with us.
If you complain about us, we may wait until the case is finished before looking at your complaint. This is to ensure that it does not delay the investigation into the person or firm, or affect the outcome of the case.
Please note that the policy cannot be used to challenge decisions made by a disciplinary panel.
