Our Board

Jonathan is an experienced Non-Executive Director focusing on public policy, regulatory issues and promoting the consumer interest. He is currently a Director of the Office of the Independent Adjudicator for Higher Education (resolving student complaints) and Chair of the Royal institute of British Architects Standards Committee. Previous Non-Executive Director roles include terms as a Trustee/Director of the Employers Network on Equality and Inclusion, Trustee of Citizens Advice, a Director of Ombudsman Services, Independent Director of the Personal Finance Society and Independent Chair of the National Association of Funeral Directors. Prior to this he worked in the Civil Service for 35 years with a strong focus on strategy, regulation, change management and partnership working. His last role was as Director-General of the Government Equalities Office for five years, and previous posts included three years in the No.10 Policy Unit advising successive Prime Ministers on strategy, seven years in Brussels dealing with European negotiations and spells in the Home Office, Cabinet Office, BEIS (dealing with consumer and competition policy) and the Health and Safety Executive.

Helen is a Fellow of the Chartered Institute of Legal Executives, a solicitor and a Chartered Governance Professional. She holds an MBA and Master of Laws in Corporate Governance and Law. Since 2009, Helen has fulfilled executive roles and has advised boards of regulated organisations on legal, governance and regulatory compliance matters. Helen has worked across various sectors, namely, pensions, financial services, healthcare, housing, IT and rail safety. In recent years, Helen has worked in pensions and investments and from 2020 to 2022 held the role of Chief Legal and Compliance Officer at the London Pensions Fund Authority, a large defined benefit pension fund. Helen is also currently a Member Nominated Director of the Trustee Board of TPT Retirement Solutions Ltd. Helen early on in her career practised as a dual qualified registered nurse with 11 years clinical experience before moving into financial management, corporate finance, and banking. Helen then returned to health care working as a senior manager before developing her career as an executive level director in health care, financial services and other regulated sectors.

Patricia entered the legal profession in 2000 as secretary to Coroner/Partner becoming a Fellow of the Institute of Legal Executives in 2008. She has always been an ambassador for Legal Executives due to her own passion and drive to get into the legal profession and appear in Court. She set up the first CILEx members branch for York and North Yorkshire in 2010. She set up her first employment practice in 2011 and through her Pro Bono work was presented with an award by the Lord Chief Justice Lord Judge in 2013. Patricia was elected by the CILEx Northern Constituency to sit on CILEx Council in 2015 until 2017, during her office she was elected to Deputy Vice President. During her work on CILEx Council Patricia was involved in the CILEx Internal Governance Review; sitting on the Finance & Remuneration and Governance Standing Committees, as well as working with CILEx Regulation on the application for ABS regulation. As a CILEx Advocate, Patricia practices Civil and Employment Litigation. She conducts various litigious cases working with other Solicitor and CILEx law firms and Barristers Chambers in Courts & Tribunals across England and Wales.

Douglas is the elected President of the European Association for Quality Assurance in Higher Education (ENQA). He is the former Chief Executive of the UK’s independent Quality Assurance Agency for Higher Education (QAA). Douglas held Executive roles there for 20 years and now acts as an international consultant for QAA. He also provides independent consultancy related to higher education and regulation for other clients. He is well known to many Asia-Pacific Quality Network (APQN) members having addressed a number of its meetings, through QAA’s MOU partnerships, QAA international accreditation and participation in international conferences. He holds non-executive director roles in education and regulation. These include as a member of the Boards of the University of Law, the British University in Egypt, Qualifications Wales, South Gloucestershire and Stroud College, Stroud and Cotswold Alternative Provision School and Waldorf Learning Foundation.

Aaron has a wide range of experience in a number of Board and advisory roles. He currently holds the position of Chair of BPP University and is Deputy Chair of Goldsmiths University. For the organisation Advance HE, he leads on governance activity for their national development programme which supports university members, boards and councils. As part of this work, he has played a key role in governance and effectiveness reviews for over fifty UK universities. Beyond higher education, he is a non-executive director of the Institute and Faculty of Actuaries, on the council of a statutory healthcare regulator and is trustee of a London theatre. He was also previously President of the National Union of Students during the high-profile debate over tuition fees. He has served on the Council of the University of Leicester, on the Boards of Endsleigh Insurance, UCAS, the Higher Education Academy and the Office of the Independent Adjudicator.