A disciplinary finding against a person or firm we regulate has serious consequences, which may affect their CILEx membership or the work they can carry out.
Action can only be taken where there is enough evidence to show that the Code has been broken in a serious way. We call this professional misconduct.
We focus on the most serious cases of wrongdoing to protect customers and the public from harm. We also aim to uphold the standards and reputation of the profession.
If the person or firm fully admits the wrongdoing, we can agree with them how it should be dealt with by:
This agreement is called a “Determination by Consent”. The agreement must be approved by our independent Professional Conduct Panel.
If the person or firm does not fully admit the wrongdoing, we can refer the case to one of our disciplinary panels if there is evidence to show that the Code has been broken in a serious way. There is information here about what our disciplinary panels can do.
We may decide to take no action if:
We are also unable to:
Some reports may include issues that need to be dealt with by the police, the courts, an employer, or other organisation first. We may decide to wait until they have finished their investigation before we take action.
If we decide to take no action, we will close the case, tell you the outcome and explain our reasons to you.
If you disagree with our decision, you can ask our independent Professional Conduct Panel (PCP) to review it. For example, if you believe that we have not followed our rules correctly.
To ask for a review you will need to write to us (for example by email or letter) within 21 days of being informed of our decision to take no action.
You cannot appeal through CILEx Regulation decisions made by the PCP, or any of our other disciplinary panels.