30 Jul
2025

Annual Report 2024

2024 marked the end of our 2022-2024 strategy. During this time, CRL has pursued three strategic objectives: high standards, consumer empowerment and Equality, Diversity and Inclusion. We have made significant progress, underpinned by improvements in the way in which we operate.

 

All activity is intended to protect the interests of consumers, promote high professional standards and encourage a diverse and effective profession; implementing proportionate regulation that meets stakeholder needs and circumstances.

 

As part of our new and ambitious strategy for 2025-2027, we will continue to deliver our core authorisation, supervision and enforcement regulatory activities, alongside an extensive strategic policy agenda. This will focus on: standards and public trust, access to justice and consumer empowerment, independence and sustainability, and being an authoritative, inclusive and capable organisation.

 

Access the 2024 reports –  Annual reports – CILEx Regulation